FAQ Guide to Promer Creative Studio

Creative Studio
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Visual content plays a huge role in how your brand is perceived and how well your products convert. But most merchants don’t have time to design from scratch—or the resources to hire a team.

That’s why we built Promer Creative Studio.

This FAQ will guide you through how to turn your product images and brand assets into polished, on-brand visuals that are ready for ads, product pages, emails, and more. Whether you’re creating your first visual or scaling up creative across campaigns, you’ll find all the answers here.

I. Getting Started

1. What is Promer Creative Studio?

Creative Studio is an AI design tool that helps you create professional, on-brand visuals for ads, emails, product pages, and social media. With thousands of high-performing templates and seamless brand customization, you can design like a pro without hiring one.

2. Do I need design experience to use it?

Not at all. Creative Studio is made for merchants, not designers. Just choose a template, upload your product image, and your visual is ready in seconds.

3. How do I get started?

Once you install Creative Studio from the Shopify App Store:

  • Set up your brand kit (logo, colors, fonts).
  • Create a project.
  • Choose a winning template (from our library) due to your campaign goal.
  • Select a product image from your store, and Promer Creative Studio will automatically tailor the ad text to fit your product. Just click “Generate” and you’re done.

That’s it! Your visual is ready to publish or download.

II. Features & Functionality

4. What kind of templates are available?

Creative Studio includes thousands of templates inspired by top-performing visuals.

Templates are categorized by marketing goals, including:

  • Bold Claim
  • Feature & Benefit
  • Problem & Solution
  • Testimonials
  • Offers & Sales
  • Us and Them
  • Before & After
  • Headline
  • Statistics

5. Can I customize the templates?

No. You only can edit text on the templates. However, we have plenty of templates for you to choose from, diversity in design, size and text.

7. How does it stay aligned with my brand?

You set your brand kit once: colors, fonts, logos and every image generated will automatically follow your style. That way, your store visuals stay consistent across every platform.

8. What if I need help or have a question?

We’ve got you covered.
Reach out to us via: